Terms & Conditions

Century Padel

Last updated: June 3, 2026

Welcome to Century Padel. By accessing our website and booking a court, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.


1. Definitions

  • “We” / “Century Padel”: The operator of padel court rental services.
  • “Customer” / “You”: An individual or party who books a court through the website.
  • “Service”: The padel court booking facility provided through the website.

2. Website Use

By using this website, you confirm that:

  • The information you provide is true and accurate
  • You will not use the website for illegal actions or to harm other parties
  • You will not attempt to hack, damage, or disrupt our system

3. User Accounts

To make a booking, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account and password
  • Monitoring all activities that occur under your account
  • Providing valid information

We reserve the right to deactivate accounts that violate these terms.


4. Court Bookings

  • A booking is considered successful once payment is confirmed by the system.
  • You must ensure that the selected schedule is correct before making payment.
  • We do not guarantee court availability before the transaction is completed.

5. Prices and Payments

  • Court rental prices may change at any time without prior notice.
  • All payments must be made through the payment methods available on the website.
  • If a double payment occurs, the customer is entitled to request a refund.

6. Cancellation Policy

Cancellations are subject to the following rules:

a. Cancellation by Customer

Customers cannot cancel bookings. However, if there are special circumstances, please contact us for further discussion.

b. Cancellation by Century Padel

We reserve the right to cancel a booking if any of the following occurs:

  • Facility damage
  • Operational issues

Customers are entitled to reschedule their booking.


7. Reschedule Policy

  • No refunds are available; bookings may only be rescheduled
  • Reschedule requests must be made no later than D-3, or 3 days before play
  • Rescheduling is only allowed once per booking

8. Court Usage Rules

Customers are required to:

  • Use the facilities responsibly
  • Not damage any property or equipment
  • Not perform actions that endanger themselves or others
  • Follow instructions from Century Padel staff

If damage occurs due to customer negligence, replacement or repair costs will be charged to the customer.


9. Late Arrival

  • Rental time cannot be extended if the customer arrives late.
  • No refunds will be given for lost playing time.
  • If the customer does not arrive before the session ends, the booking is forfeited.

10. Liability

Century Padel is not responsible for:

  • Personal injury caused by customer negligence
  • Loss of personal belongings within the court area
  • Service disruptions caused by circumstances beyond the operator's control

11. Changes to Terms

We reserve the right to change these Terms & Conditions at any time.

Changes take effect once published on this page.


12. Contact

For questions or assistance, please contact:

Email: centurypadel@gmail.com

WhatsApp: +62 812-3456-7890

Venue Address: Jl. Mongonsidi No.51, Polonia, Kec. Medan Polonia, Kota Medan, Sumatera Utara 20152